We have received some humbling feedback from our clients. We’re very happy that these people found us, and can speak of our experience together in such positive terms.

Thank you to those who have wanted to share your stories to help inspire others. Here are some of their experiences, thoughts, and reflections:


“I can’t thank you enough for all your help, support and guidance during such a hard time.  It has been so refreshing to meet a company of undertakers who really listen to what is required by the family and no matter how difficult the circumstances strive to achieve a fitting funeral for that individual.”

– Sarah, August 2019

“Thank you for your help and support through this difficult time. You did an excellent job of reading on Friday morning – delivering the pun lines perfectly! You’ll be highly recommended to anyone who may need your services. Thanks again for a good service and send off for my mum. I really appreciated all your help and guidance.”

– Shane, April 2019

“Thank you so much for today, it was just perfect. I really appreciate all you have done for us as a family. We did her proud an everyone said what a beautiful service it was – her all over it…”

– Sandy, April 2019

“Thank you for your arrangements yesterday. It was a beautiful service. You did very well.”

– November 2018

“Tora and her team at The Modern Funeral met all our requirements.  You listened to what we needed, gave good advice, provided a clear, detailed estimate without any opaque extras and delivered everything we expected in a calm, professional and caring way.  Dealing with you was a pleasure and made such a difference in a difficult time.  We were lucky to find you and I have no hesitation in recommending The Modern Funeral most highly.  Thank you so much.”

– Rob, July 2018

“I can’t thank you enough for arranging an extremely personal funeral for my mum. Sadly she passed away quite young so I knew no-one that had already been through the process of arranging a funeral for a parent and was incredibly overwhelmed, but once we met I was so comforted to know I had your help. I felt like you quickly understood my mum and our family as your questions were tailored toward getting to know us, rather than talking about ‘packages’ and practicalities. No question we had was too big or too small, and you helped us navigate options we hadn’t even considered, without putting too much on our plate!

You kindly facilitated my choice to decorate the coffin before the funeral, and this was the most cathartic and fitting process to spend some extra time thinking about everything that was important to mum.

Everyone who attended the funeral said they had never been to a service like it before, and they found it unusually personalised and touching – exactly what mum would’ve wished for.

Even beyond the service you have continued to support me in arranging an urn and the supporting paperwork to take my mum’s ashes to Australia where she lived as a child. I simply couldn’t have asked for a more human, thoughtful team of people to guide us through such an alien process. I’ll never forget what you did for us, and for me on a personal level. I just wish mum could’ve met you too.”

– Ellie, June 2018

After obtaining quotes from various funeral directors in Brighton, myself and my brother found ourselves frustrated at the cost of the potential funeral for my late father. The Modern Funeral provided us with an affordable service that was conducted with dignity, care and great respect for our late father.

I am so grateful to Tora and her team for their support and the wonderful service that was provided. I would urge anyone who is looking for a funeral service to speak to Tora before committing to any other provider.”

– Carla, June 2018

Thank you so much for leading the funeral as you did. The fact that you called my son’s death a tragic death put something into words for me which I had not been able to articulate, and has also helped me when I have to tell other people about it.

Our meeting with you was also extremely helpful, as our discussions up to that point had been marred by disagreements.

We valued your sensitive and personal approach throughout our contact.” 

– Bridget, March 2018

“Thank you for all your help and wonderful personal service and support. This enabled me to plan the best funeral I could for my brother who we sadly could not save. I would not hesitate to recommend The Modern Funeral to anyone planning a funeral in the future.” 

– Karen, March 2018

Thanking you for a wonderful service for Alison, a wonderful celebratory happy one. You did a wonderful job for my Sister the service was lovely and uplifting for all as well as sad. All went without any hitches or problems.  It certainly opened my eyes and mind about Funeral Directors… Love your business idea, and good luck always.” 

– Steve and Toni, February 2018

I just wanted to write to say a huge thank you for the service that you did for Richard on Friday. It was just perfect. You did an amazing job of pulling it all together and I am so grateful.

The service went so well, I was so pleased,  it was just full of love. I loved all the quirks that made it different to any other funeral I’d been to but was just so perfect for Richard.

You managed to capture all the different elements of Richard’s life and  bring together all the stories you had been sent in a really cohesive way but delivered with perfect professionalism and yet somehow there was a relaxed atmosphere too. 

Thank you once again, I shall never forget what you have done for me and my brother.” 

– Justine, October 2017

Just to say thank you for yesterday going so well. The service was just the right length and everything fitted together well. I would certainly recommend your firm to anyone.” 

– Ray, September 2017

Tora and her team at the Modern Funeral gave us the most beautiful and bespoke funeral we could have asked for. We had a tight deadline and she made the impossible happen. We cannot thank you enough for your kind professionalism and refreshing approach that made planning our first funeral as a young couple together so much easier. You were supportive and informative throughout the entire process. Having a fitting and personal funeral will make all the difference in the years to come as we look back on that day. You are a wonderful human being, with a beautiful heart!” 

– Jazmin, July 2017

“Tora’s sensitivity to my needs in a difficult time (my mother’s death) was much appreciated. Along with her warmth and caring professionalism. I felt she was patient and listened to me and I am grateful for the service she and The Modern Funeral provided.” 

– Julian, March 2017

“Thank you for getting me through the shock of my late sibling’s death, from start to finish nothing was too much trouble, acting with dignity professionalism and humility at all times you certainly did your industry proud, and at such hugely competitive rates. It was so refreshing not to deal with the stereotypical “Undertaker” top hat, sideburns charisma by-pass attitude one grunt for yes two for no and a twitch, you are both young, enthusiastic keen and quirky, and I am sure Raymus for one would have described “The Modern Funeral Co” as absolutely tailor made for the send-off he wanted… I wish you all the luck for future, keep up the good work and if you are still practising when I pop my clogs, I couldn’t think of anybody better to make me look presentable for him upstairs.”

– Dave, March 2017

Thank you for all your arrangements for Friday’s funeral. Everything about the way you and your colleagues handled things was just so perfect for Raymus. I felt we were all truly part of his small band of friends, saying goodbye to one of life’s most cherished eccentrics. I know David and Sue were also very pleased – and indeed everyone there just found it all “right” in every way.”

– Cynthia, March 2017

I lost one of my best friends recently and The Modern Funeral where recommended to me from another friend that had recently used their services. Once we met Tora, all issues of stress and the complications involved disappeared. The Ladies from Modern Funeral allayed our fears and treated us as friends rather than customers. I cannot recommend them enough although i also hope i never meet them again Ha Ha. Wonderful service, wonderful people. Top Marks for everything provided. Thank you Tora.”

– Julian, February 2017

Thank you very much to you and your colleagues for all your help and support during the last weeks and also at the time of my mother’s death. Your professionalism and your kindness helped me greatly. I am pleased to have found you just at the right time and I shall send an email to The Carer’s Centre, in whose newsletter I saw your advertisement, to recommend your services.”

– Robert, February 2017

Thank you again for all you and Sarah have done, your kindness and compassion has been so appreciated. We feel as a family that you did the best you could have done for Greg, so thank you so much.”

– Jo, January 2017

“Thank you so so much for the lovely service you provided for my mum. Also for making the process easy for me during a difficult time. Very grateful for all your help and support. Could not recommend you highly enough.”

– Tracie, January 2017

I would just like to say a massive thanks for everything last week, It think it all went very well and that is in no small way down to your assistance and in particular the unique way you approach the funeral. On behalf of Marc’s family, friend and myself, thank you so much.”

– Toby, November 2016

“Thank you so much for everything you did for us. Yesterday went really well. Words can’t describe how appreciative we were that you were able to give us an affordable funeral and yet still such a beautiful one.”

– Angela, October 2016

“Faced with the sad task of choosing a funeral director, I felt completely overwhelmed and confused by the range of services and packages available until I came across The Modern Funeral website. Everything was laid out in a clear and simple way and it was such a relief to see what was and wasn’t included in the package. Tora visited us at home at our convenience and had a lovely reassuring way about her. I get the feeling that she likes to ‘know’ the deceased person so that she can honour them through the funeral and I really appreciated this. She also happily accommodated my mother-in-law’s more traditional requests alongside my more unusual ones. To me, it felt like a friend was guiding us through my wife’s funeral plans which was a great comfort. Tora also went out of her way to assist me with a few details after the funeral and I am very grateful.”

– Lucy, August 2016

“It has been such a pleasure working with Tora on the arrangements for our mother’s funeral.  We were very worried and stressed that we could not afford a respectful and thoughtful send off that would have been a celebration of her long life.  Tora was so kind and supportive in explaining how we could keep the costs of the funeral within our budget and still feel we were doing the best for mum.  As a family we wholeheartedly thank Tora for her professional, respectful and caring approach to such a difficult subject.”

– Elizabeth, August 2016

“I was totally unsure what to expect when planning my close friends funeral. When I met Tora within minutes I knew I was in safe hands. With her vast amount of experience as well as a caring thoughtful personality I knew I could trust her to organise someone so dear to me a respectful fair well. A*** service.”

– August 2016

“Tora, Just to say a big thank you for helping mum and us get through this difficult and emotional time, for all your committment going over and above your official role.”

– Lorraine, Andy, and Mick, July 2016

“Hi Tora. Firstly I want to say a big thank you for the invoice and the pictures for Mum, they mean so much to her as you can imagine. As for you, two weeks ago when Dad passed away we thought we had an impossible task ahead with no light at the end of the tunnel, then I found you, you showed us the way forward and helped us plan a service that was truly beautiful for Dad and very supportive for Mum. We could of not given Dad a better send off than what we did yesterday, it’s a real shame that Dad didn’t get the chance to meet you in life, he would of loved you. The compassion you have in your work is so sincere not just in your words but can be seen in your eyes, all my family love you for what you have done for us, you truly have a gift and people need you. I had a lovely one to one chat with mum last night about everything including what you have done, and if it helps you and other people plan the way forward you have my family’s consent to use the service we had for Dad as an example to show others what can be achieved, I only ask one thing and that is please don’t change the names as we want our fathers name to live on in any way possible. With what I wrote, I tried to say what needed to be said but at the same time show Mum that she has the support of the family, when I heard mum laugh I new we had achieved what was needed, the way you delivered our words was wonderful and from the heart, thank you darling. If ever I can help to promote what you do I will be glad to. I feel that whilst saying farewell to Dad I and my family have gained a friend.you are a unique lady with a unique gift, we are all very proud of you, and you should feel very proud of yourself. Please say the biggest thank you to the 2 lovely ladies that helped yesterday, I didn’t manage to catch there names, had a lovely chat with the lady from Iceland, and you will all be getting a invite to our next family dinner party, it would be lovely to see you all again but in happier times. Love to you all and thank you so much.”

– Andy, July 2016

“Just to say a big thank you once again for all you have done for us and mum hope you liked the flowers coz we would not have got to where we are now without your help and consideration for the whole family especially the way mum was feeling thank you thank you Mick xx” – July 2016

“After my father passed away unexpectedly I looked into the options for the funeral. I knew we didn’t want anything too traditional, and I found a natural burial site in the South Downs near to where my father had lived. Searching on the internet, I came across Tora, and immediately knew she would be right for our family. As we were not living locally, Tora assisted us through the process and choices through regular emails, phone and Skype conversations before we arrived. She helped us craft a very moving graveside ceremony, and spoke very eloquently at the touching service with a eulogy that Tora, my sister and I wrote together. The ceremony felt very appropriate, natural and human, and in hindsight we wouldn’t have done anything differently. Above all else, what shone through from Tora was a deep sense of compassion of the life of my father and those touched by his life. It was very clear that the work Tora does is driven by a passion for helping those in need and offering a thoroughly personalised service that I believe would be very hard to find elsewhere.”

– June 2016

“Had I do it again, I wouldn’t have done anything differently.”

– Shane, June 2016

“Thanks again for yesterday – everyone said it was lovely.”

– Sarah, June 2016

“We …  just wanted to say how much we appreciated being there with the family last Tuesday.  The natural burial was so much more uplifting than a mournful church service – and it couldn’t have been better conducted or organised (even the rain holding off!).  Billy’s reading of that poem moved us greatly – absolutely speaking from the heart but with something of Ronnie’s panache in delivering the lines.”

– June 2016

“Thank you so much for organising Ray’s funeral and your caring attitude to him and us – it was greatly appreciated”

– Dave and Iryl, May 2016

“A total honour and privilege to be part of today’s ceremony with Tora Colwill of The Modern Funeral. Tora really is blowing the myths out of traditional funerals and allowing families and loved ones have the funeral and ceremony as they wish. When it’s my time to pop off, it’ll be Tora leading my family and friends to my send off. All respect for what you are doing you amazing woman.”

– May 2016

“Hi Tora, thank you so much today. Everything was perfect and everyone has been raving about the service.”

– Hannah, March 2016

“We found Tora whilst searching for an affordable, dignified Funeral Director. Both of which we found and so much more. Throughout our time working with Tora we not only felt looked after and listened to but enlightened as many of our meetings ran overtime due to discussions about the lesser discussed options we all had surrounding the funeral. Enthusiasm is not a word commonly associated with Death and Funerals but after working with Tora it should be – as it was her enthusiasm and passion for her work that was one of the few things that got us through such a dark time. I cannot express how important it was to us to have a funeral director that showed an equal amount of respect, care and commitment to the family member who passed away as she did to us. Anyone who is looking for a refreshingly sincere, warm-hearted and efficient funeral director need look no further than Tora Colwill.”

– Hannah and Matt, March 2016

“Thank you so much to you both for coming to meet with us today – it was a pleasure to meet you, and both Simon and Nadya were completely reassured that you will do everything that they want for their mum. They were both so impressed with you (I told them they would be!) and Simon, who works in advertising, said that he would hire you on the spot to teach people about customer service. We are all huge fans of what you are doing… Thank you again so much for saving us!”

– Nadya, March 2016

“Hi Tora, I just wanted to thank you again for your generous supportive assistance helping us plan an appropriate farewell for my mum. I’ve sent a photo of a weaving I’ve made using strips of my mums clothing which was very therapeutic to make. It even smells of her and I know she’d love it.”

– March 2016

“Thank you so much for this, and for everything you’ve done for us – I know it was a rather unusual case, but you were absolutely brilliant!… and I would recommend you to everyone in the world who wants a simple but customised and fitting funeral – what you are doing is fantastic and I really hope it takes off for you, as there are clearly people out there who don’t want all the bells and whistles, and also who don’t want to feel coerced into something they don’t want.”

– Andrea, March 2016

“Thank you for making David’s send off so lovely, everyone was saying how lovely it was, you are one lovely lady.”

– Carole, February 2016

“Tora is caring, personal and patient. She will go the extra mile to help you during a difficult time.”

– Julie, February 2016

“Elaine and I are lucky to have found you. We so appreciate all your good work dealing with our Dad… You’ve made the process bearable and affordable, thank you so much.”

– Fiona, January 2016

“Thank you for overseeing my Father’s path to the other side. We really appreciate your friendly and considerate professionalism.”

– Elaine, January 2016

“Tora made our Nan’s funeral very personal. She is such as understanding, caring person with great expertise and knowledge. She is open to all opinions and is able to guide and advise in all areas.”

– Jen, June 2015

“You were like an angel, sent from Davy.”

– Flavia, June 2015

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